Questions and answers

Short answers about Astris. If yours is not here, write to support@astris.run.

The product

What is Astris?
Astris is hosting your coding agent can run. Your agent deploys through the Astris MCP, the Astris CLI or the Astris Skill, and your apps run on a fixed pool you can see, at one monthly price.
Which coding tools work with Astris?
Claude Code, Cursor and Codex connect through the Astris MCP and the Astris Skill. Any tool that can run a command can use the Astris CLI.
Do I need the MCP, the CLI and the Skill?
No. The MCP or the CLI is enough to deploy. The MCP lets your agent call Astris directly, and the CLI runs the same steps from a terminal. The Skill works with the MCP and gives your agent the steps of a deploy.
What can I run?
Web apps, workers, cron jobs and static sites, from a Git repository or a Dockerfile, with managed Postgres and Redis databases and object storage that works with any S3 client.
What does the preflight check do?
Before a deploy, it reads your project and answers pass, fixable or refuse. It refuses only what cannot run, for example a key committed in your code, and it says why.
Can I deploy from a private repository?
Yes. Astris gives you a deploy key, and you add it to the repository with read access only.
Do you back up my database?
Yes, for Postgres. Nightly encrypted Postgres backups, kept for 30 days, restore on request. To ask for a restore, write to support@astris.run.
Can I move an app from another host?
Yes. The guide to moving an app gives a checklist and one prompt for your coding agent. Move an app to Astris

Is there a limit on projects?
No. Your plan sets the memory, CPU and disk that all your projects share.
Do you charge for traffic or requests?
No. There is no charge per request. Pro, Scale and Business include unlimited traffic. On Starter and Growth, traffic is included, with no egress fees.
What happens when my apps need more than my plan?
Astris does not create the new app or database, and it tells you which plan has room. We email you as your memory fills up. Going over your plan is refused, not billed.
How do I move to a larger plan?
Open the Billing page of the Console, ask your coding agent to start a checkout, or run astris billing checkout --plan followed by the plan name.
How do I pay?
You pay by card at checkout, each month in advance, in US dollars. Prices do not include VAT. Checkout shows the tax and the total before you pay.
Can I cancel at any time?
Yes. Your plan stays on until the end of the month you paid for.
What happens to my data when my plan ends?
Your apps stop. We keep your data for at least 30 days after the plan ends, so you can get a copy of it or start a plan again.

Who answers my support requests?
A person, on every plan. Write to support@astris.run from your account email.
How do I reach you?
By email at support@astris.run, or with the form on the contact page. Contact