Support
Who answers you depends on your plan.
Starter
On Starter, your coding agent is your support: it reads your app's status, logs and diagnostics through the Astris MCP, and the Console shows the same. To reach a person, move to Growth.
Growth, Pro, Scale and Business
On this plan, a person answers your support requests. Write to support@astris.run.
On every plan, the docs explain the Astris commands and its errors.